Privacy Policy
Effective Date: June 1, 2026
At Wolf Travel, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you use our website at https://wolftravel.ma and our services (day trips, desert tours, multi-day tours, and activities in Marrakech and Morocco).
By using our website or services, you agree to this Privacy Policy. If you don’t agree, please don’t use our services.
1. What Information We Collect
We collect information you give us directly:
- When you request a tour or day trip: Your name, email, phone number, preferred tour or activity, date and number of participants, and any special requirements
- When you contact us via our form or WhatsApp: Your name, phone number, and any message you send
- When you subscribe to our newsletter: Your email address
- When you leave a review: Your feedback and any information you choose to include
We also automatically collect some information when you visit wolftravel.ma:
- Device information (IP address, browser type, operating system)
- How you navigate our website (pages visited, time spent, tours viewed)
- General location based on IP address (not your exact location)
- Cookies and similar technologies (see Section 5 below)
2. How We Use Your Information
We use your information to:
- Process and confirm your tour and activity bookings
- Send you booking confirmations, trip reminders, and itinerary details
- Coordinate your day trips, desert tours, and activities in Morocco
- Respond to your enquiries via email, phone, or WhatsApp
- Improve our website and tour offerings based on user behaviour
- Send you travel inspiration and promotional offers (only if you’ve opted in)
- Comply with Moroccan legal requirements
- Prevent fraud and ensure the safety of our customers and guides
3. How We Share Your Information
We do not sell your personal information.
We only share your information with:
- Operational partners: Local guides, activity providers, transport partners, and email service providers who help us deliver your tour experience. All partners are required to protect your information.
- Legal requirements: When required by Moroccan law or in response to a valid legal request
- Safety: To protect the rights, property, or safety of Wolf Travel, our customers, or our team
- With your explicit consent: In any other case where you have agreed in advance
4. How We Protect Your Information
Wolf Travel takes data security seriously. We apply industry-standard measures including:
- HTTPS encryption across all pages of wolftravel.ma
- Secure handling of enquiry and contact data
- Regular security reviews of our website and systems
- Restricted access — only team members who need your information to deliver your tour can access it
No internet transmission is 100% secure. While we do our best to protect your data, we cannot guarantee absolute security.
5. Cookies
We use cookies on wolftravel.ma to:
- Remember your preferences and browsing session
- Understand which tours and pages are most popular
- Improve your experience when browsing our trips and activities
You can manage or disable cookies through your browser settings. Note that disabling cookies may affect some features of our website.
6. Your Rights
Under applicable privacy law, you have the right to:
- Access the personal information we hold about you
- Request correction of any inaccurate data
- Request deletion of your personal information
- Withdraw consent for marketing communications at any time
- Request a portable copy of your data
To exercise any of these rights, contact us at contact@wolftravel.ma
7. How Long We Keep Your Information
We retain your information only as long as necessary to:
- Deliver and follow up on your booked tours and activities
- Comply with Moroccan legal and tax obligations
- Resolve any disputes or complaints
When your data is no longer needed, we securely delete or anonymise it.
8. Children’s Privacy
Our tours and activities are open to families, but our website and direct booking services are not directed at children under 18. We do not knowingly collect personal information from minors. If you believe a child has submitted information through our site, please contact us immediately so we can remove it.
9. Links to Other Websites
wolftravel.ma may contain links to third-party websites such as Google Maps, TripAdvisor, or social media platforms. We are not responsible for their privacy practices and encourage you to read their respective privacy policies before sharing any personal information.
10. Changes to This Policy
We may update this Privacy Policy as our services evolve or legal requirements change. We will notify you of significant changes by:
- Updating the “Effective Date” at the top of this page
- Sending a notification to your email address if we have it on file
- Posting a visible notice on wolftravel.ma
Your continued use of our website and services after any update constitutes acceptance of the revised policy.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please reach out:
Wolf Travel
Email: contact@wolftravel.ma
Phone: +212 662 261 723
WhatsApp: +212 662 261 723
Address: Marrakech, Morocco
Website: https://wolftravel.ma
12. Governing Law
This Privacy Policy is governed by the laws of the Kingdom of Morocco. Any disputes relating to this policy will be resolved in the competent courts of Marrakech, Morocco.
Last Updated: June 1, 2026